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Frequently Asked Questions


Q: Who is Infinitrex?

A: We are a design house working on innovative new consumer products like the Umbo Earbud.

Q: What's the most comfortable ear bud available?

A: That would be the Umbo Earbud

 

Q: What is the Umbo Earbud?

A: It is an ergonomic new earbud for use with Bluetooth and other wireless headsets.

 

Q: Where do I buy an Umbo Earbud?

A: They are currently available here on our website on eBay and on Amazon. Sold worldwide!

 

Q: How many Umbo Earbuds are included?

A: They are sold individually – sold (1) one at time.

 

Q: Will the Umbo Earbud fit my headset?

A: See our PRODUCTS page to find the compatibility list.

 

Q: Are different Umbo Earbud sizes available?

A: Currently we only make one size of the Umbo Earbud. One size fits most.

 

Q: If I use the Umbo Earbud, can I use my headset without the earhoops / earloops?

A: Yes, many people have reported comfortably using their headsets without any earhoops / earloops.

 

Q: I have small ears - will this product work for me?

A: Yes, the Umbo Earbud is tapered and is a perfect fit for small to large ear canals.


Q: What is the best Bluetooth headset?

A: We recommend you buy a headset with a removable earbud, and use it with an Umbo Earbud.


Q: What is the most comfortable Bluetooth headset available?

A: Again, be sure it has a removable earbud, and use it with an Umbo Earbud.


Q: Do you offer wholesale quantity sales of the Umbo Earbud?

A: Yes, dealer inquiries are welcome, contact us for quantities of 10 or more.


Q: Why the word Umbo?

A: The word was found in a medical dictionary and it seemed quite fitting.

     Definition:  A slightly rounded elevation at the center of the eardrum.

 

Q: What is your return policy?

A: If you are not satisfied with your purchase, you may return it for a refund within 30 days.

    Excluding outbound shipping and handling charges and subject to a return authorization.

    For a return authorization, email us at info@infinitrex.com


Feel free to submit more questions; we will post the most frequently asked ones.